Prescription Policy
Please read our new policy prescription below.
Prescription Policy
- As of December 1, 2022, we will no longer process orders for medications, preventatives, and special diets sent to us from online Suppliers.
- We fully support your choice to choose where you obtain your pet’s medications and are happy to accommodate any requests to do so. Clients who opt to obtain their pet’s medication through sources outside our practice will simply need to pick up a written prescription (at no charge) at our hospital during normal business hours. This paper script will be prepared at the clients request within 24 hours of the request.
- We have instituted this policy for a few reasons. There are more concerns with the possibility of prescription errors and outside online pharmacies have little regulation and have been known to release counterfeit or improperly stored/handled products to their customers. We understand some may be more reliable than others, however, there are numerous online pharmacies and new sites emerging every day. With that said we understand the convenience of ordering online – this is why we have our own veterinary-certified online pharmacy
Medications purchased directly from us and our online store are guaranteed by the product’s manufacturer and most importantly by us, your pet’s veterinarian.